Public messengers (Telegram, WhatsApp, etc.)
Data separation: No workspace separation, personal and business correspondence are mixed.
Management: User accounts and chat rooms are managed by individuals. After dismissal, the employee remains in the chat rooms and maintains access to the correspondence history.
Data storage and processing: The organization does NOT own the data. The messenger operator independently manages the physical location and depth of the message archive. Data are stored and processed on the territory of other states.
Integration: Opportunities for integration with organization' IT systems are limited. There is no centralized user management and storage of the message archive.
Corporate platforms (Frisbee, Mattermost, etc.)
Data separation: Communication is separated into workspaces. Each workspace isolates group chats and personal correspondence.
Management: User accounts and chat rooms are managed by authorized persons of the organization (administrators, management). On dismissal, an employee's account is blocked for all chats at once.
Data storage and processing: The organization owns the data and manages the depth of the message archive. The data are stored and processed on the customer's servers or by a trusted provider in the customer's country.
Integration: Ability to connect user directories (Active Directory, LDAP), SIP-gateway, document management systems, and other enterprise systems.